Our organization is a leader in assisting individuals and families through the intricate Medicaid application process, with a focus on long-term care solutions. We partner with over 1,000 healthcare facilities across multiple states, including Connecticut, Florida, New York, and Pennsylvania, to provide expert guidance and support. By taking on the full burden of Medicaid applications—from collecting extensive financial records to coordinating with government agencies—we aim to reduce the stress and complexity for our clients. Our dedicated team strives to deliver peace of mind, allowing families to prioritize caring for their loved ones while we secure timely and successful Medicaid approvals.

We are seeking a seasoned Medicaid Coordinator with a specialized focus on New York Medicaid processes to join our dynamic team. This pivotal role demands a minimum of 5 years of hands-on experience in Medicaid coordination, ideally suited for a professional with a background as a Business Office Manager (BOM) in a healthcare setting. The Medicaid Coordinator will oversee the entire Medicaid application lifecycle, from tracking patient eligibility across healthcare facilities to conducting in-depth financial assessments with families and ensuring all documentation meets regulatory standards. This position requires a proactive, meticulous individual with a passion for problem-solving and a commitment to serving as the go-to Medicaid expert for our New York operations in a fast-paced, high-impact environment.

Key Responsibilities

• Monitor and manage patient eligibility across various healthcare facilities, proactively identifying candidates for Medicaid and launching the application process with precision.
• Perform thorough financial assessments with families, analyzing five years of financial data—such as bank statements, life insurance policies, stocks, bonds, and other assets—to establish Medicaid eligibility accurately.
• Maintain detailed, current, and compliant records of all Medicaid applications, eligibility statuses, and supporting documents, ensuring seamless tracking and accessibility for audits or reviews.
• Work collaboratively with internal teams, healthcare facility staff, and external stakeholders (e.g., financial institutions and government agencies) to compile, verify, and submit all required documentation efficiently.
• Serve as the primary Medicaid authority and point of contact for New York-based operations, troubleshooting complex cases and providing expert guidance to resolve eligibility or process-related challenges.
• Provide leadership with comprehensive, regular updates on case statuses, including progress milestones, potential obstacles, and actionable recommendations to expedite approvals.
• Approach all interactions with families and partners with empathy, professionalism, and clarity, building trust and ensuring a smooth, supportive experience throughout the process.
• Stay abreast of evolving New York Medicaid regulations and adapt strategies to maintain compliance and optimize outcomes for clients.

Qualifications

• At least 5 years of direct experience in Medicaid coordination, with a strong emphasis on navigating New York Medicaid regulations, eligibility criteria, and application intricacies.
• Previous role as a Business Office Manager (BOM) in a healthcare facility is highly desirable, demonstrating expertise in operational workflows, financial oversight, and patient support systems.
• Extensive knowledge of New York Medicaid policies, including asset tracking, expenditure verification, and documentation standards, with a proven ability to apply this expertise effectively.
• Outstanding interpersonal and communication skills, capable of building rapport with diverse families, collaborating with team members, and presenting updates to leadership clearly and concisely.
• Exceptional organizational skills and attention to detail, with the ability to juggle multiple cases simultaneously while meeting deadlines in a high-pressure environment.
• Self-driven and independent, with a strong initiative to identify issues, propose solutions, and work autonomously while aligning with organizational goals.
• Proficiency in record-keeping tools, Microsoft Office Suite, and ideally, familiarity with Medicaid-specific software or databases to streamline case management.
• A compassionate approach and dedication to supporting families through challenging processes, paired with a results-oriented mindset.

Compensation

• Annual salary range of $65,000 to $85,000, determined based on experience, expertise, and performance.
• Opportunities for professional growth and development, including training and career advancement within a mission-driven organization.
• A rewarding role within a supportive team focused on delivering impactful solutions for seniors and their families.