We are a leading provider of in-home health care services, dedicated to delivering high-quality care through a strong network of professionals. Our mission is to provide exceptional, client-centered home care solutions that enhance the lives of those we serve. With a commitment to excellence, innovation, and compassionate service, we support individuals receiving Medicaid waiver services by maintaining the highest industry standards. Our team is dynamic, collaborative, and passionate about making a difference in the home care sector.

We are seeking an energetic and hands-on Operations Manager to oversee the daily operations of our home care services. This role is vital in driving growth, managing staff, and ensuring the smooth operation of our Structured Family Caregiving (SFC) and Personal Support Services (PSS) Waiver programs. The ideal candidate is a people person with strong leadership skills, capable of managing 25-30 in-house employees while maintaining a high standard of service. This is an in-office role, Monday through Friday, from 9 AM to 5 PM, reporting directly to the State Director.

Responsibilities

• Manage all SFC and PSS Waiver leads and referrals, ensuring seamless service delivery.
• Meet or exceed established growth goals to support company expansion.
• Oversee a team of 25-30 in-house employees, fostering a productive and motivated work environment.
• Ensure compliance with Medicaid waiver services regulations and operational best practices.
• Develop and implement strategies to improve service quality and efficiency.
• Maintain strong relationships with referral sources, clients, and caregivers to drive business development.
• Monitor performance metrics and implement necessary adjustments to meet operational objectives.
• Provide hands-on leadership, guiding and supporting staff in achieving company goals.

Qualifications

• 2-5 years of experience in an Operations Manager or Branch Manager role within the PSS/SFC home care sector.
• Proven track record of managing and scaling home health care operations.
• Experience working with Medicaid waiver services is a must.
• Strong leadership and people management skills with the ability to motivate a team.
• Hands-on approach with an energetic and youthful attitude.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work in a fast-paced environment and adapt to changing industry regulations.

Compensation

• Salary: $75,000 - $95,000 per year, based on experience.
• Growth opportunities within a thriving and innovative home care company.

If you are a dynamic and results-driven professional looking to make an impact in the home care industry, we encourage you to apply and join our dedicated team